Terms of Service

Service Terms General Provisions
These Terms of Service are the unified service agreement between lecreusettopsale.com e-commerce platform and all platform users, covering all service links such as platform access, product transaction, customer service, after-sales guarantee and user rights protection. All users who use any service of lecreusettopsale.com shall automatically accept the binding effect of these service terms.
Platform Service Liability
lecreusettopsale.com, as a professional authorized reseller e-commerce platform, undertakes the service liabilities of genuine product supply, standard transaction processing, stable logistics distribution and perfect after-sales guarantee. We promise to provide users with consistent, standardized and high-quality e-commerce services, and strictly implement the platform’s free shipping, discount sales, return and refund service commitments.
User Service Rights
Users enjoy legitimate service rights on lecreusettopsale.com, including the right to browse product information freely, purchase discounted genuine products, enjoy free shipping services, apply for 60-day free returns, obtain 5-10 working days refund services, and enjoy professional pre-sales and after-sales customer service support. The platform will fully respect and protect users’ legitimate service rights.
Service Usage Obligations
While enjoying platform services, users shall perform corresponding usage obligations, abide by platform transaction rules and service specifications, truthfully fill in order information, conduct legitimate transactions, and do not use platform services for any illegal or improper profit behaviors. Users shall bear independent responsibility for any service abnormality and right dispute caused by their own improper operation.
Service Standard Specifications
lecreusettopsale.com uniformly standardizes all service standards: orders are shipped within 1-3 working days, global unified delivery time is 6-12 working days with optional expedited services, all products enjoy free shipping, 60-day free return service is supported, and refunds are completed within 5-10 working days after return inspection. All service standards are publicly transparent and implemented uniformly.
Service Exception Handling
In case of service abnormalities such as platform system failure, logistics force majeure, inventory shortage and order abnormality, lecreusettopsale.com will actively communicate with users, take reasonable remedial measures, and try to avoid user losses. For service exceptions caused by force majeure factors, the platform will exempt from corresponding service liability within the legal scope.
Service Dispute Resolution
In case of service disputes between users and the platform, both parties shall first resolve them through friendly communication. Users can feedback problems through the platform’s dedicated email channels. We will handle all service disputes fairly and transparently based on these service terms and platform platform policies to protect the legitimate rights and interests of both parties.
Terms Validity & Update
These Terms of Service take effect permanently during the user’s use of the platform services. lecreusettopsale.com can update and optimize the terms according to service upgrade and industry requirements. The updated terms will be displayed on the platform page, and continued use of platform services by users means acceptance of the latest terms.

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